Dedicated Hardware and Management
Hardware:
All our servers are built by Dell and use Intel processors which provides high reliability and performance in a
demanding computing environment.
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Intel Processor & Chipset
A fast Intel processor is at the heart of your machine giving quick dependable performance
for your online applications. Whilst more expensive, Intel chips generate little
heat and thus have greater reliability making them the
only choice for mission critical applications.
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All new managed dedicated servers now use DELL hardware; dependable and robustness which means your new server will deliver reliability from a trusted hardware provider.
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DDR Memory
A generous amount of the latest DDR memory. When memory is not being used by your
applications it will automatically be utilised to cache frequently accessed files and data
giving an additional speed boost.
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| Disks |
Hard Disk Drives - high performance
Choice of one or two 160GB SATA hard drives. Or step up to the next level of performance and reliability with our SAS (serial attached SCSI) options.
Running around 15000rpm data access times are kept to a minimum and are well suited to the faster processors in our top-end servers.
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| RAID |
RAID Hardware Controller
With the exception of standard Optimum Server, servers include an Adaptec RAID controller card which mirrors writes to your hard disks and speeds up file access by balancing read requests across both drives. In the unlikely event of a disk failure, all requests are served by the remaining drive, the operation of your server is uninterrupted and no data is lost.
Again without interrupting the operation of the server, the failed disk is replaced and the data on it rebuilt to restore redundancy. This is NOT the same as software based RAID and disk mirroring systems, which are cheaper but more error prone and not adequate for use in a mission critical website.
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| Contingency |
Instant Hardware Replacement
We guarantee as part of our market leading service level agreement to always keep a
standby machine, installed, configured and powered up, ready to hand over to you instantly
in the unlikely event that your machine suffers a hardware failure.
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Data Backup
With the exception of Optimum Server, includes hardware based disk mirroring (RAID)
providing protection against hardware failure. We also offer a daily tape backup
option, data on your machine is transferred to magnetic tapes every day with tapes stored
off site. Individual files may be restored should you accidentally delete them and
the entire machine may be restored in the event of a more serious problem.
Daily tape
backup capacity may be added to any of our machines in 20 gigabyte blocks. |
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Network:
Firewall protected - Fully Managed Cisco Firewall - Traffic from the Internet is filtered
by redundant Cisco hardware. Unwanted and malicious traffic is blocked at the
network level, reducing your data transfer usage and providing protection from hackers,
viruses, worms, trojans, etc.
IP Addresses - Each dedicated server has two unique IP addresses allocated. There is
also full control over the reverse DNS names of your IPs. One IP address can host
an unlimited number of websites. However, subject to the guidelines of the IP
issuing authority, an unlimited number of additional addresses may be added to your
server.
Management:
Full server management included free of charge with our dedicated servers; we have specialised in website hosting for over a decade. Receive all the benefits of a dedicated server
with none of the pitfalls. We take care of the technical side of things including
applying security patches and configuring software leaving you free to get on with running
your business.
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Control Panel
Our exclusive web based control panel software is installed, allowing you to control all
aspects of your server from a graphical interface. Operating a dedicated server is
as easy as operating a shared hosting account.
Admin demo End
user demo |
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Remote Desktop/Shell Access
Access the windows desktop or the linux shell of your server remotely. Full
administrative level access is available to you for completing software installation,
configuration and server management tasks. |
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Security Patches & Hotfixes
We monitor news and developments relating to the software installed on your machine and
receive notification from vendors as security vulnerabilities are discovered. Our
engineers will apply any needed patches and take mitigating action where necessary to
maintain the integrity of your machine. You may opt out of this service. |
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Monitoring & Tuning
Automated systems monitor the availability of your machine, alerting our engineers
immediately should a problem develop. Machine configuration will be optimised for
both performance and security to suit your applications, we will bring to your attention
any potential problems such as resource starvation and propose corrective action. You may
opt out of this service. |
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Software Upgrades & New Features
Much of the software installed on your machine is actively developed with new
functionality being added regularly, we will periodically upgrade the software on your
machine, allowing you to take advantage of the latest technology. Our in house
development team is constantly improving our proprietary control panel and hosting
software based on feedback from customers, as new features are rolled out to our shared
hosting platform, they will also be added to your machine. |
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ECOMMERCE
