Dedicated Hardware and Management

Hardware:

All our servers are built by Dell and use Intel processors which provides high reliability and performance in a demanding computing environment.

All new managed dedicated servers now use DELL hardware; dependable and robustness which means your new server will deliver reliability from a trusted hardware provider.

Data Backup Please see Linux dedicated server backup and Windows dedicated server backup.

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Network:

Hosted in our UK data centre.

Firewall (optional) - Fully Managed Cisco Firewall - Traffic from the Internet is filtered by redundant Cisco hardware.  Unwanted and malicious traffic is blocked at the network level, reducing your data transfer usage and providing protection from hackers, viruses, worms, trojans, etc.

IP Addresses - Each dedicated server has two unique IP addresses allocated.  There is also full control over the reverse DNS names of your IPs.   One IP address can host an unlimited number of websites.  However, subject to the guidelines of the IP issuing authority, an unlimited number of additional addresses may be added to your server.

Management:

Full server management included free of charge with our dedicated servers; we have specialised in website hosting for over a decade. Receive all the benefits of a dedicated server with none of the pitfalls.  We take care of the technical side of things including applying security patches and configuring software leaving you free to get on with running your business.

Remote Desktop/Shell Access Access the windows desktop or the linux shell of your server remotely.  Full administrative level access is available to you for completing software installation, configuration and server management tasks.

Security Patches & Hotfixes We monitor news and developments relating to the software installed on your machine and receive notification from vendors as security vulnerabilities are discovered.  Our engineers will apply any needed patches and take mitigating action where necessary to maintain the integrity of your machine. You may opt out of this service.

Monitoring & Tuning Automated systems monitor the availability of your machine, alerting our engineers immediately should a problem develop.  Machine configuration will be optimised for both performance and security to suit your applications, we will bring to your attention any potential problems such as resource starvation and propose corrective action. You may opt out of this service.

Software Upgrades & New Features Much of the software installed on your machine is actively developed with new functionality being added regularly, we will periodically upgrade the software on your machine, allowing you to take advantage of the latest technology.

• No bandwidth limits: this means you will not receive any additional costs for extra data transfer, includes both our Dedicated Servers and Dedicated Microsoft IIS Servers.
• SLA: 99.9% Network Uptime Guarantee - make downtime history.  Ensure your MySQL Servers or MSSQL Servers experience long uptimes.
• No setup fees: choose a new machine on either platform linux or Windows .NET and we will setup your new machine normally within hours
• Machine Maintenance included: whether you choose a linux PHP Server or a Windows ASP Server, we monitor performance, for no additional costs to you. This ensures you have a hassle free usable machine.
• Root access/Remote Desktop is available: to enable you to install software and configure your server.
• Resell hosting: you can use the control panel to share out resources as you prefer and then provide each website owner with access to their own control panel. If you are not ready for your own server then you could consider one of our reseller hosting accounts on our shared servers.

All these benefits ensure you attain maximum service with minimum risk.